Maintenance of industrial equipment, service contracts.

You have understood that maintenance-free machines do not exist despite the arguments of salespeople. You might already have experienced an emergency situation due to inadequately maintained machines. It's not known whether or when the next crash will happen, yet you want avoid it at any cost.

It is very often the case that machines break due to incorrect or non-existent maintenance. Sometimes, only after the first repair do customers become aware that oiling, greasing, cleaning and adjustment are actually a requirement. Statistics show more than 50% of repairs are carried out just to rectify issues caused by incorrect operation or insufficient service.